Shipping policy
Shipping Methods
We implementreliable shipping services to ensure your home sample collection kits arrive safely and on time. All orders are processed and shipped within 1-3 business days after confirmation.
Shipping Rates
Shipping rates are calculated at checkout based on your location. We strive to provide competitive rates while ensuring prompt delivery.
Delivery Times
- Amman: 1-3 business days
- Other Governorates: 3-5 business days
Please note that delivery times may vary due to external factors such as weather conditions or holidays.
Order Tracking
Once your order is shipped, you will receive a confirmation email.
Shipping Restrictions
Currently, we ship only within Jordan. For international orders or inquiries, please contact our customer service team at wellness@biolab.jo.
Customer Support
If you have any questions regarding your order or shipping inquiries, please contact our customer support team at wellness@biolab.jo or +96265907000. We’re here to assist you!